Questions & Answers
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CONTACT INFORMATION
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FAQs
Where can I buy the Reneu product?
We have an official Reneu Pharma website that offers a convenient option of placing orders and receiving Reneu Pharma at your doorstep.
or
WhatsApp us on 7067694475 to buy Reneu pharma product.
What is the estimated delivery time?
Estimated delivery time is 8 to 10 days* post shipping (business days exclude Sundays and other holidays). Estimated delivery time is dependent on the destination to which you want the order shipped and our locations
Orders placed after 5 p.m. on Fridays will be processed for shipment only on the following Mondays.
We aim to provide a delightful customer experience by delivering your products within the estimated delivery time. However, there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistic challenges beyond our control, for which we are not liable. We would request you to cooperate as we are continuously working towards fulfilling your order on time.
How do I pay for a purchase?
You can use any of the following payment methods:
Debit Card / Net Banking / Cash Cards / Mobile Payment
MasterCard or Visa Credit Cards / / Bank / Fund Transfer
Payments are processed through Razorpay's secure website. To always keep your transaction details confidential, our payment gateway partners use secure encryption technology. Hence, you can rest assured of your payment information.
How to contact Reneu Pharma Customer Care?
We are open to your queries on email, call, WhatsApp,
Please use the below official contacts:
Email address: contactus@reneupharma.co.in
Call us (Toll-Free): 1800-8898-501
WhatsApp us: 70676 94475
Postal Address:
Reneu Pharma
E 38, BDA Colony, Koh E Fiza, 462001 Bhopal, Madhya Pradesh, India
How does the delivery process work?
During the checkout, you are required to enter the shipping address for delivery. We have reputed couriers that schedule all the deliveries. You will receive a tracking number and will be notified of the whereabouts of the order.
How are items packaged?
Products are shipped in packages by following standard packing procedures.
What safety measures do you follow in product development?
All our products are clinically tested for safety and efficacy. They are completely free from side effects when used in the dosage instructed on the product packaging.
Each product undergoes extensive research for safety and efficacy. It must meet stringent regulatory requirements before they are available to the customer.
Do Reneu pharma products have side effects?
All our products are clinically tested for safety and efficacy and are completely free from side effects when used in the dosage according to the instructions on the product packaging.
The pharmaceutical products are best taken in consultation with your family physician
Each product undergoes extensive research for safety and efficacy. It must meet stringent regulatory requirements before they are available to the customer.
How do I know my order is confirmed?
Once our system receives your payment confirmation, it registers your order, and we will begin to process it.
You will receive an email containing the details of your order and a confirmation of the same. In this mail, you will receive the item you have ordered, and the expected date of dispatch.
You will also receive a notification when we ship the item(s) to you. Shipping details will be provided with the respective tracking number(s).